Lean Fundamentals for Service Professionals (Workshop)

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Lean Fundamentals Workshop

Lean Fundamentals Workshop

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$327.00

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Lean and Six Sigma concepts have a long history of being used to simplify work flows, remove barriers, and improve efficiency. This workshop is a full day of highly interactive training facilitated by a Lean Six Sigma Master Black Belt aimed at simplifying office and transaction based processes. (Full Description Below).

We do these workshops in various locations and virtually - see below. Want to host one at your company? Contact us!

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How it works
During this workshop, all students will be given a role in a hypothetical company that, like most companies, is experiencing operational trouble in more than a few areas. Together we will go through the process of identifying and scoping an improvement project, visualizing the end-to-end workflow, and implementing improvements targeted at streamlining the process.

Past students have really enjoyed how we are able to use Lean tools to improve a live, computer based process to free up resources and make the work easier.

Who is it for
This workshop is perfect for people who heavily utilize computers and/or work in service or transaction based roles (sales, customer service, insurance, healthcare, banking, estimating, engineering, contracting, education, finance, etc., etc. etc).

During this workshop, students will...

Learn to apply a core set of Lean Six Sigma tools in a risk-free, simulated environment
Learn how to identify waste and eliminate inefficiencies when the workflow is "invisible" (i.e. those "non manufacturing processes")
Perfect for employees looking to broaden their awareness of Lean Six Sigma: What it is, why it matters, how it is utilized
Perfect for organizations that are looking for ways to free up time and engage their employees in driving efficiency
At the end, students will be able to use proven Lean Six Sigma tools to be able to start simplifying their work and implementing improvements!

Options
We do this workshop as an open enrollment in various locations and on-site for businesses. Contact us to be notified when we plan future workshops or to have us come on site and conduct this training at your company.

Feedback from Past Attendees

"This workshop definitely helped me realize that every process we go through on a daily basis can be broken down to help showcase everyone’s tasks and how they affect the end goal. While we were discussing it all, I already started to think of waste that was going on during my day and how some of that could be eliminated."

~Sam H.

"It was great how extremely hands on the entire workshop was. Being able to visually see how making changes to different parts of a process can either make a positive or negative effect, and the degree of the effect was very cool. It was also fun and challenging at the same time, because everyone wanted to decrease our process time as much as possible but it took a lot of collaboration and creative thinking to achieve that. "

~Colin R.